Geckoboard Customer Profile: Crisis Plan Emergency Management

In our new series, we'll be profiling the businesses of Geckoboard customers. What their business is, how they use Geckboard, and how it helps them. Interested in being profiled? Email us help@geckoboard.com.

Today, we'll be profiling Kevin Waterman of Crisis Plan

Crisis Plan is an emergency management consultant agency run by Kevin Waterman, offering services such as Emergency Management Planning, Emergency Response, and Business Continuity Management. 

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Here's what Kevin had to say:

While I work in a number of fields, primarily I’m an emergency management consultant who helps small and large businesses prepare, respond, mitigate and recover from disasters and emergencies. 

I normally do this through my Australian based company Crisis Plan, although over the last few months I’ve worked mostly as a freelance consultant due to the large number of disasters in this part of the world and the need for me to work fluidly between the different regions they have occurred in.

I was lucky to get an invite to Geckoboard pretty early on in their beta period and it has completely revolutionised the way I work and how I track what's going on within my company. It’s the glue that holds my complicated online world together and I can't imagine not using it.

My work takes me to some pretty remote places, often in conditions that would have made it challenging to get on the internet even before a disaster had occurred, Geckoboard gives me a central command post to my business and work life that ensures I know whats happening to all the services that are important to me without the need to log into dozens of sites.

I have a lot of services running through my Geckoboard including Basecamp, Highrise, Zendesk, Uservoice, Pingdom, Chartbeat, Twitter and Google Analytics. When I see a new service that I think may help me run my business then its ability to work with Geckoboard is a huge factor in my decision to use it.

A big part of the reason I love Geckoboard though is that its a set and forget service, I set it up and then it just works without the need for me to do anything but an occasional refresh. The developer and the customer service have been outstanding, they truly want to make it a better service and I regularly see them engaging with customers trying to find out how they can make it better.

I have become really passionate about Geckoboard and how its made my life easier to control, the modern business world is complicated and competitive and Geckoboard gives me a competitive edge in keeping my business running smoothly.”

Find out more about Kevin and CrisisPlan at http://www.crisisplan.com.au and http://www.kswaterman.com